Privacy Policy

Smartyee.ai ("we," "us," or "our") is a California-based technology company that provides AI-powered automation solutions for small business owners and solo operators. Our products include a paid discovery consultation, a Mac mini M4 AI hardware package, and an annual software support plan.

This Privacy Policy describes how we collect, use, disclose, and protect information about you when you visit our website, request a consultation, or purchase any of our products and services. This policy is effective as of March 2026.

By using our website or services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the practices described here, please do not use our services.

We take your privacy seriously. We are a small team, and we built this policy to reflect how we actually operate — not to obscure what we do. If you have any questions, please reach out directly at steve@smartyee.ai.

We only collect information that is necessary to provide our services. Here is what we collect and why:

Information you provide directly:

• Contact and business information — When you fill out our consultation request form, we collect your name, email address, phone number (if provided), and information about your business and automation goals. This helps us prepare for and conduct a meaningful discovery conversation.
• Communications — If you contact us by email or through our website, we retain records of that correspondence to provide support and continuity of service.
• Shipping information — If you purchase a Mac mini M4 AI package, we collect your shipping address to fulfill and deliver your order.

Payment information:

All payments are processed via PayPal. When you pay a PayPal invoice, you are transacting directly through PayPal's platform. We never store, process, or have access to your credit card number, bank account details, or any other sensitive payment credentials. PayPal handles all payment data under their own privacy policy and security standards.

Technical information (server logs):

Our web server automatically collects standard log data when you visit our website. This may include:

• Your IP address
• Browser type and version
• Pages visited and timestamps
• Referring URL

This data is collected solely for security monitoring, diagnosing technical issues, and understanding general traffic patterns. We do not use server logs to build profiles or identify individuals for marketing purposes.

We use the information we collect for the following purposes — and only these purposes:

• Evaluate and schedule consultations — We use your contact and business information to assess whether our services are a good fit and to schedule your discovery meeting.
• Fulfill orders — We use your shipping and contact information to process, configure, and deliver your Mac mini M4 AI package.
• Provide ongoing support — If you are on our annual support plan, we use your information to respond to support requests, deliver updates, and assist with configuration.
• Send transactional communications — We may contact you via email to confirm your order, schedule your meeting, deliver support updates, or communicate important service-related information.
• Security and fraud prevention — Server log data helps us detect and respond to potential security threats.

What we do NOT do: We do not use your information for advertising or marketing campaigns. We do not build behavioral profiles. We do not sell, rent, lease, or trade your personal information to any third party for commercial purposes — ever.

We share your information only with the third parties strictly necessary to provide our services:

• PayPal — For payment processing. When you pay an invoice, PayPal receives the transaction details necessary to process payment. We do not control PayPal's privacy practices; please review PayPal's Privacy Policy for more information.
• Shipping carriers — If you purchase hardware, we share your name and delivery address with the carrier (e.g., UPS, FedEx) for the sole purpose of completing delivery. Carriers do not receive any other personal information.

We do not share, sell, rent, or trade your personal information with advertisers, data brokers, analytics companies, or any other third parties for commercial or marketing purposes. Period.

We may disclose your information if required by law, court order, or governmental authority, or if we believe disclosure is necessary to protect the rights, property, or safety of Smartyee.ai, our customers, or others.

We retain your personal information for as long as is reasonably necessary to:

• Provide and maintain our services to you
• Comply with our legal and tax obligations (e.g., retaining transaction records as required by California law)
• Resolve disputes and enforce our agreements

When information is no longer needed, we delete or anonymize it in a secure manner. If you would like to request deletion of your personal information, please email us at steve@smartyee.ai. We will process your request promptly, subject to any legal retention requirements.

Our website uses a minimal set of cookies strictly necessary to provide a functional web experience. We do not use:

• Advertising or retargeting cookies
• Third-party analytics tools that collect personal data (e.g., Google Analytics with user tracking enabled)
• Social media tracking pixels
• Cross-site tracking technologies

We may use session cookies to maintain the state of your browser session (e.g., form completion). These cookies are temporary and are deleted when you close your browser.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our site may not function properly.

We implement industry-standard technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include:

• HTTPS encryption — All data transmitted between your browser and our website is encrypted using TLS.
• Limited access controls — Access to personal data is restricted to personnel who require it to perform their job functions.
• Secure storage — Information is stored on systems protected by appropriate physical and digital security measures.

While we take reasonable precautions, no method of transmission over the Internet or electronic storage is 100% secure. If we discover a security breach that affects your personal information, we will notify you within a reasonable timeframe and take appropriate steps to mitigate harm.

If you are a California resident, the California Consumer Privacy Act (CCPA) grants you specific rights regarding your personal information. We are committed to honoring these rights:

To submit a CCPA request, please email us at steve@smartyee.ai with the subject line "CCPA Privacy Request." We will respond within 45 days. If we need more time, we will notify you of the extension and the reason.

We may need to verify your identity before processing your request to ensure we are disclosing or deleting the correct information and preventing unauthorized access.

Our services are designed for business owners and professional users. They are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13.

If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us at steve@smartyee.ai. If we discover that we have inadvertently collected information from a child under 13, we will promptly delete it.

Smartyee.ai does not sell personal information. We do not sell, trade, rent, or otherwise transfer your personal information to third parties for money or other valuable consideration. This applies to all categories of personal information, including names, email addresses, phone numbers, IP addresses, and any other identifying information we may hold.

We never have, and we never will. Your personal information is used solely to provide you with the services you've requested from us.

We may update this Privacy Policy from time to time to reflect changes in our practices, applicable law, or our services. When we make changes, we will update the "Last Updated" date at the top of this page.

We encourage you to review this policy periodically. Your continued use of our website and services after the effective date of any updated policy constitutes your acceptance of the revised terms.

If we make material changes that affect your rights or how we use your data, we will make reasonable efforts to notify you by email (if we have your address) prior to the change taking effect.

If you have any questions, concerns, or requests related to this Privacy Policy or our data practices, please contact us:

• Email: steve@smartyee.ai
• Company: Smartyee.ai
• Location: California, USA

We are a small, responsive team. We take every privacy inquiry seriously and will do our best to respond promptly — typically within 1–3 business days.